Ice, water or steam: what powers the engine in your team?

Nov 9, 2021

How our clients are investing in their people to create perfect, interdependent teams. #stopthestruggle

If you have attempted to recruit over the last 6-9 months, you likely found it challenging. To deal with recruitment delays, many businesses are focusing on investing in their existing talent.

We have always advocated the importance of knowing and understanding your existing team- including identifying any hidden talents- before recruiting new team members, and this topic has come up a number of times during our recent workshops.

ICE, WATER OR STEAM- WHAT POWERS THE ENGINE IN YOUR TEAM?

Understanding the makeup of your existing team will also help you identify where the energy exists and where it may be lacking.

Businesses and teams that want to grow need energetic characters (and teams) to support that growth.

Importantly, over three decades of experience has helped us understand that for that growth to be successful, the team – and all individuals within it- need to take responsibility for the part they will have to play.

Without taking that responsibility, individuals and teams are dependent on others, and we have found that this tends to drain energy from the organisation and hold them back.

If we use the metaphor of ice, water, and steam, while they are the same element, there is one that you would prefer to power an engine. Ice can get stuck more easily and is dependent on external factors. Water is independent and flows, so in the right circumstances, it can support growth, and steam provides the most power. It is the same for teams. Let’s compare three different teams.

COMPARING THREE DIFFERENT TEAMS

Firstly, a team of dependent people, by their nature, rely on each other—and in that case, no one in the team has what is needed to support the group’s growth. In our experience, these teams struggle—one reason being a lack of leadership.

When considering a team with a mix of dependent and independent people, the dependent people tend to rely on the independent people. This tends to be unsustainable in the long run because the independent people eventually get frustrated by the dependent people’s failure to take responsibility.

Finally, a team made up of independent people generally provides the foundations for a perfect team. Everyone contributes towards the growth and direction of the group, and this is interdependence.

Put simply, a dependent individual or organisation ‘takes’, an independent individual or organisation ‘makes’, and an interdependent individual or organisation ‘gives’.

Therefore, perfect teams are either interdependent (full of independent people) or have independent people who nurture and move others towards independence.

PERFECT TEAMS START WITH KNOWING YOURSELF:

The concept of ‘knowing yourself’ dates back to Greek philosophy. Aristotle said that “knowing yourself is the beginning of all wisdom”, and Socrates coined the phrase “know thyself”.

It is this concept that underpins the entire Perfect Teams application, and it is the basis of the work our founder carried out with this team leader, too.

HOW WE ARE SUPPORTING A NEW CLIENT WHOSE BUSINESS IS PRIMARILY MADE UP OF DEPENDENT INDIVIDUALS

The co-founders of our newest client recently explained to us that most of their team were dependent people, who relied on them and their fellow team members. The co-founders want to have more independent people in their teams, especially those leading the business.

Based on our practical research over the last decade, with more than 2,000 people from more than 250 organisations across multiple sectors, we advised our client of the following three fundamental steps to building perfect, interdependent teams made up of independent people.

  1. 1)  The business needs to be prepared to invest in their teams (which our client has chosen to do by working with us).
  2. 2)  You then need to identify those individuals within the business that will help you move things forward.
  3. 3)  Finally, you need to focus on developing those individuals so they start taking responsibility for their team and move from a dependent to an independent state of mind. This mindset shift is primarily found through coaching and mentoring.

GREAT IN THEORY, BUT WHAT ABOUT IN PRACTICE?

At this point, you may be questioning the theory. After all, Perfect Teams is based on application, not theory.

The application of our theory comes in the form of another recent conversation.

AN OLD CONTACT WHO HAD BEEN INVESTED IN EARLIER IN HIS CAREER

Our founder was speaking to an old contact of his recently. In a previous role, more than two decades ago, our founder had coached this contact- who at the time was an up-and-coming team member- using what now forms the basis of the Perfect Teams application.

The organisation had identified this team member as a key person to drive future growth and had invested in him, in the form of coaching, to help him build better relationships and present himself better.

As a result of their investment, he not only achieved those things, but over two decades later, he was now working in an executive position at the organisation.

His recent conversation with our founder quickly turned to focus on his own team, though. He mentioned that he has identified individuals who he would like to invest in now.

We are now discussing how to support those individuals to lead and work within their teams better.

Our experience of working with more than 6,760 business owners and leaders over the past three decades has shown us that when organisations begin to invest in themselves, particularly in their teams, the rewards for growth can be astronomical.

Another client, for example, has seen his business quadruple in the last three years, directly following an investment that the founder made in it.

How are you investing in your business so that you can build and grow your perfect team?

To find out how we could help you do just that, email me at neil@perfectteams.co.uk 

Article by:

Neil Tuson

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